Do you write all types of papers?
Yes, we do! We can complete a top-notch paper on time whether it’s an academic, business, or individual writing. If your order seems complicated, place a free inquiry and we will let you know within just 10 minutes if there’s an available writer and what the exact price for your order is.
Do you complete online assignments?
Sorry, no! We never complete assignments that require us to log into any accounts.
Want to pay for my order after the delivery. Can I?
Unfortunately, the pay-after-delivery option is not available. We specialize in the delivery of pre-paid writing services. Therefore, we have to reimburse the writers for their works in advance.
Are title and reference pages free?
Yes! They are included in the total cost of the order. No extra payment needed!
What do I get with VIP Customer Service?
By ordering the VIP customer service extra your order gets a top priority for our team. A specific team of VIP Client Managers, the best of our support team monitor your order and you also receive SMSnotifications about any updates directly to your phone.
How can I place my order?
Head to the order form on our website and fill it in with as many details as possible. Fill out all the necessary fields to proceed to secure payment.
I placed my order. When will you find a writer?
We will immediately start searching for the best writer in your field of study once you make a payment for the order because our services are pre-paid. When the writer is assigned, you will see the status bar indicate “Writer assigned” in your control panel.
How to add additional materials to my order?
After filling up the order form, you can use your Personal Control Panel to communicate with your writer. The communication presupposes high-speed delivery of messages and files. In fact, it is highly recommended supplying a writer with as many details about the assignment as possible. The system allows you to attach up to 20 MB of files in the most popular formats. If you are experiencing difficulties with adding a file to your message, please contact our Customer Support team via instant chat. Alternatively, send the additional materials directly at [email protected]. Don’t forget to indicate your order number in the ‘subject’ field.
Can I change my order?
Before a writer is assigned to your order, you can change your instructions. Just contact our customer support. After you made a payment for your order and the writer started working on it, you will not be able to make any changes to it yourself. The writer could already do some part of the work, which may cause some difficulties. You can contact our managers and ask to help you change your order instructions, which is the safest way.
Can I add any extra to my order after payment?
Sure! You can do it on the order page of your control panel or ask our support agents to do it for you.
When will I receive my paper?
Your paper will be ready and uploaded to your control panel by the deadline you indicate while placing your order. In case you need the paper earlier or later, you can update your deadline by contacting our support agents. We try to deliver the paper a bit before the deadline, so that you have enough time to review it and ask for any changes if needed.
How will I receive my paper?
When your paper is ready, we will upload it to your Control Panel. Once you are happy with it, you can approve the order and download the final paper in doc/docs/ppt/pptx/csv or any specific format that you indicated when placing the order.
My order is late! What can I do?
Please contact our support agents by chat or phone right away. Perhaps the writer has already uploaded your work and it is just not yet visible for you. In case your writer is late, which happens rarely, we will contact him/her right away and let you know when we will be able to upload the paper for you. If at this point you no longer need the paper, you qualify for a 100% refund.
What’s the price for my order?
The price starts from just $10 per page. The initial cost may change depending on the following factors: academic level, type of work, number of pages/slides, subject, and urgency. Also, our extras like TOP writer, VIP service, Abstract page, and others may increase the price as they are available at an additional cost. However, you can save with our flexible Loyalty program, which gives back up to 15% from the sum that is paid for order with real money and a referral program that can actually help you earn money with us.
Do you have discounts?
You can save with us in two ways – with a one-time discount or Loyalty program. We have 5% and 10% discounts for orders over $500 and $1000 accordingly. However, with the credits received from your previous orders you can save even more – 5%-15% depending on the number of pages. You can also get a paperhelp discount code through email promotions and our social media pages.
Do you have a money back guarantee option?
Our professional team of experienced writers who will work on your order exists to ensure that nothing goes wrong. In case you decide that some changes are required, we will be more than glad to offer you three free revisions. In the off chance something goes wrong with your order, we act in accordance with our Money Back Guarantee policy, which provides you with the comfort of knowing that you can get 100% of your money back. However, our dedication to customer satisfaction and loyalty helps to ensure that you will always be satisfied with the quality of our services. To find out the specifics of our refund and revision policies, go to the Money Back Guarantee and Revision Policy pages.
Will my paper be original?
Absolutely! We never support plagiarism and you will never see it in your work because our writers complete each paper from scratch. Any materials used for the orders are properly cited and referenced. Plus, quality assurance department scan each work with two plagiarism checkers before sending it to you. You can see official proof by adding our Plagiarism report extra to your order.
What if I’m not satisfied with my paper?
If, for some reason, you find a discrepancy between the delivered service and your quality expectations, you can always expect a free revision to reconcile the difference. The number of free revisions is limited to three according to our Revision Policy, where you can find all necessary information on this point.
Do you know how to format papers in MLA or other styles?
Of course! Our writers regularly complete orders in APA, MLA, Chicago, Harvard, and Turabian formatting styles. Even in case you need any specific type of format that the writer needs to follow, just send it in and our professional will create your order according to it.
Who will work on my order?
Our freelance writers come from all walks of life and are primarily from English-speaking countries such as the United States of America, Great Britain, New Zealand, Canada, and Australia. All of them hold either, BA, MA, or PhD degrees in their respective fields of specialty. To be certain that we are dealing with real professionals, all writers have passed a series of rigorous tests, including grammar, writing, and lexical ones.
Is it possible to choose your best writer to do my paper?
You have a chance to choose from four possible types of writers for your paper: “Basic writer”, “TOP writer”, “My previous writer” or "Advanced writer". To be sure that one of our best and most experienced writers will work on your paper, you should choose "TOP writer" in the order form. Our hiring practices help to ensure that all of your papers will be written by real professionals regardless of the choice of a writer. Nonetheless, by selecting the TOP writer option you will get a chance to cooperate with one of our best employees.
Can I ask for a specific writer to complete my order?
Definitely! You can ask for any of your previous writers to complete any order with a deadline of 24 hours or more. We can also try contacting the requested writer on a shorter deadline, but cannot guarantee that he will be able to drop everything and start working on it. You can also choose among our Advanced or TOP writers by adding the corresponding extra to your order.
Want to talk to my writer. Can I?
To guarantee that you and your writer are on the same page, we’ve created an intuitive messaging system. Just log in to your account at owlessays.com and use the Messages section under your order to send a direct message to either Customer Support Representatives or to the writer. For safety reasons, it is not allowed to communicate with the writer via email or phone.
Who works on my essay? How qualified are the writers?
We have highly experienced and skilled writers from major English-speaking nations such as the United States and the UK. Our writers are qualified professionals in different areas of expertise; they are committed to giving their best in each and every client’s assignment.
What subjects do you offer?
We offer writing services that cover all disciplines and subject areas. We have experienced and skillful writers in all spheres, be it Engineering, Social Sciences, Business, Aviation, English or Biology. Trust our qualified professional writers to give you the best service in any course you are doing.
Are the essays pre-written?
Other than the samples provided on our website, none of our essays are pre-written. We write your essay from scratch, diligently following your instructions to ensure that we give you a unique, well-researched and customized piece for your academic success. All the works we handle and the feedback are original. When you come to terms with pre-written work, it is impossible to have a pre-written piece that can fully suit your academic need(s).
Do you use credible sources and books?
Our expert writers have access to a wide range of reliable online resources and libraries to ensure that your work is thoroughly researched, written, cited and referenced as per your guidelines.
When do I submit or place my order?
Owl Essays offers 24/7 engagement with clients. We take and assign your order requests to our team of professional writers within minutes. We also deliver all orders on time, as agreed. Our system is automated; once you place and pay for your order, a writer claims it and delivers within your set deadline. Our customer care and support department is also on standby to assist with all queries.
How do you know the information I need in my essay?
Our team of expert writers diligently follows the instructions you provide to write the essay. In cases of complex instructions or when the assignment is not easily understood, we seek more clarity from the client directly to guide the writing.
Can I make changes to my instructions once my order has been placed and paid?
You are allowed to make changes after submitting your essay requests. You can provide additional information and upload files to enable us to deliver the essay to your satisfaction. Our interactive system allows you to communicate with your writer directly; you can upload additional files through our messaging system and give clear guidelines to the writer in the process. We also offer free revisions for orders not done as per client’s instructions.
Can I hire the same writer for another essay?
Yes. You have the choice to request a specific writer who has previously handled your work. You can leave a note in the order instructions, stating the writer ID. We will subsequently notify the writer about your request. We, however, I assure all our customers that all our writers are skilled in delivering quality work.
What if the final essay does not match the instructions?
We assure our all our clients that we give the best essays based on instructions provided. In rare occasions that our customers may feel that their essays do not conform to their guidelines, we revise the orders based on customer review and redo the work free of charge.
Is the service done in confidentiality?
Yes. Owl Essays assures you that all the information you share with us is treated with utmost confidentiality; we do not share it with third parties. Further to this, we use secure credit card processing (via PayPal merchant and authorize.Net) when processing your order; this is to further safeguard your personal information.
Are the jobs 100% Plagiarisms-Free?
Owl Essays provides plagiarism-free papers. We use web-based plagiarism checkers such as Copyscape and Plagsacan to ensure that our work is 100% original. However, we always strive to do independent research in order to meet client preferences thus not only providing plagiarism-free work but unique papers.
How do I get a discount for my order?
We offer our clients a wide range of discounts depending on some factors. We are currently working on a lifetime discount program which will be communicated to our pool of customers as soon as it is up and running. So, stay tuned!
If I am not satisfied with the writer’s work, what are my options?
Many clients place orders with the belief that everything will be handled as expected; in the case of dissatisfaction, the client can request for a revision of the work. As long as the revision comments conform to our Revision Policy, the revision is done free of charge; no additional payments are made.
How do I pay for my work?
We accept different types of online payments such as major credit cards and PayPal. We can only work on your order once you pay for it.
How much does it cost to use Owl Essays?
Owl Essays charges a minimum of $10 per page. Please see our Payment Calculator and figure out how much it costs to give you excellent services.
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