Running Head: CASE STUDYCase StudyNameInstitution of AffiliationCASE STUDY2Case StudyQuestions1. What should harry have done?Harry should have considered following the chain of command. Given the factthat he is the boss to Luther, with other employees being under Luther, he should nothave bypassed her most immediate employee. Taking action without the involvement ofLuther, who is the one that should report directly to him, is an indication of lack ofrespect of authority. Apart from that, this also shows that there is micro management inthe sense that Harry tends to be a jack of all trades, doing all the tasks that was initiallydelegated to Luther (Aquinas, 2010). Therefore, Harry should have considered directingor rather referring the employees, that is, Tom, to Luther. This would have shown thatHarry respects the authorities.Apart from that, Harry would also have gained insights on the problem. That is,he, as the boss of the organization would consider convening a meeting with both Luther,the mid-level manager, and Tom, the employee. The aim of the meeting would be toknow the reason why the employee doesnt like addressing his issues to Luther, herimmediate boss. On getting to know the problem, Harry should then consider coming upwith alternative options and choose the one that makes sense for implementationpurposes.Last but not least, team building activity is the other option that Harry shouldhave considered implementing. In case there is f ...
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